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Europcar Austria



Europcar Austria Rental Terms

Payment

All deposits taken at time of booking are non-refundable.

 

All amounts stipulated below are excluding Tax, Current Tax Rate: 20%, subject to change without prior notice                  

1% Contract fee is excluded, but will be added automatically to total rental charges (incl. Tax) 
All amounts stipulated below are subject to change without prior notice 
Please check ratesheet for Product Inclusions (all amounts charged to Driver unless included in Rate)

Mandatory Surcharges
  Amount Charge Unit Remarks
Airport 19 % Included in the rates
Railway 10 % Included in the rates
Road Tax     Included in the rates
Eco tax - - -
Winter Fee 2 EUR 2€ per day ; Applicable for check-outs between 1st November and 15th April Mandatory charge included in the rate for these dates.
             
Age Requirements
  Age Car Groups
Minimum Age 18 All car groups except XTMR
- -
- -
- -
- -
Maximum Age - -
  Age Charge per Day Charge per Rental Remarks
Young Driver Charge 25 6   applies to all authorised drivers under 25 years, max 60 EUR
Senior Driver Charge - - - -
             
Licence Requirements
International Driver License required. Driver must hold the valid License for at least one year at time of checkout. (National licences in English or in German are accpeted, also official translation in English or in German are accpeted)
             
Additional Driver
Additional Driver Charge Amount Charge Unit Remarks
Per Driver 6 EUR Per Day max. 60 EUR per additional driver
             
One-Way Rentals
One-Way Type Charge Remarks
Domestic ZERO Domestic One-Ways are available free of charge
International Varies Please Refer to International One-Way table (IOWT)
             
Cross Border Policy
  Charge Remarks
Cross Border
35 EUR for CBF Countries
100 EUR for XBO Countries
Permitted free of charge: Andorra, Belgium, Denmark, Finland, France, Germany, Greece, Netherlands, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, UK
CBF Countries: Croatia, Czech Republic, Hungary, Slovakia, Slovenia
XBO Countries: Bosnia-Herzigovina, Bulgaria, Macedonia, Poland, Serbia, Romania, Greece, Montenegro
Fee applies upon entering the country. CBF or XBO may only be charged one time per rental, even if more than one country is visited. E.g. journey goes to Slovakia and Czech Republic, CBF will only be charged once.
Police reports mandatory for all incidents abroad. Destinations not mentioned are permitted.
             
Delivery & Collection
Delivery & Collection Charge Remarks
Delivery & Collection 15 EUR per route within city limits
1 EUR per KM for DEL & COL outside of city limits
on request only
             
Out of Hours Policy
Out of Hours Charge Remarks
Airport EUR45 -
Downtown EUR45 -
Railway EUR45 -
             
Special Equipment
Equipment Charge per Day Charge per Rental Freesale/Request Status Remarks
Infant Seat CSI (0-12 months) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Baby Seat CSB (1-3 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Toddler Seat CST (4-7 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Booster Seat BST (8-12 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Luggage Rack - - - -
Mobile Phone - - - -
Navigation System EUR 8.25 - Request Replacement Amount: EUR150
Push Chair Baby -   - -
Security Life Jacket - - - -
Ski Racks - - - -
Snow Chains - EUR 35 Request Replacement Amount: EUR150
Snow Tyres See winter fee - Freesale -
Portable WIFI - - - -
             
Other Charges and Information
Refuelling charge and policy All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel plus a refuelling surcharge of 25 EUR excl. tax will apply.
Deposit Policy Only credit cards accepted. Deposit is calculated of Rental Amount + 20% + 850 €
Credit cards accepted Visa, Mastercard, Diners Club/Discover, American Express, JCB
Grace Period 29 minutes after 24 hours are up (whole day rental).
Late Return Penalty 1 day rental will be charged for late returns
Chauffeur Drive N/A
Advance Booking 24hrs
Country Restrictions -
Condition of Vehicle Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply, this is dependent of the level of cleaning required.
Roadside Assistance Emergency number are provided upon checkout, based on the car's manufacturer
Fine Admin Fee In the event of traffic fine the driver will be charged an additional admin fee of 24 EUR (not taxable)
Damage Admin Fee In the event of an accident the driver will be charged an additional admin fee of 40 EUR          
Cancelation less than 48h

Cancellations within 48 hours of pick up incur a fee of approx EUR 50.00

No Show In the event of a No Show 95€ will be charged (not taxable)
             
Insurances & Waivers
Type Charge per Day Remarks and Excess Amounts
Collision Damage Waiver CDW Included in the rates For the Excess Amounts please refer to "Excess"
Does not apply for cases excluded by Europcar Austria's General T&C
Theft Waiver THW Included in the rates For the Excess Amounts please refer to "Excess"
Does not apply for cases excluded by Europcar Austria's General T&C
Medium Protection Package Mini / Eco / Compact: 15,68€ per day
Intermediate / Standard (excl. SVMR): 18,98€ per day
Fullsize/Premium: 23,93€ per day
All other: 26,4€ per day
Excess see Excess Sheet; except for cases excluded by Europcar Austria's General T&C
Premium Protection Package Mini / Eco / Compact: 29,70€ per day
Intermediate / Standard (excl. SVMR): 33€ per day
Fullsize/Premium: 37,95€ per day
All other: 40,43€ per day
Excess Zero, including SPAI, including tires & rims protection
Third Party Liability - Maximum coverage of 15.000.000 EUR
Windscreen, Tyres and Rims 6,6€ per day Reduce the excess to zero for damage to windscreen, tyres and rims for extra peace of mind.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Europcar Austria Rental Terms for travel between 21-Nov-2014 and 31-Dec-2024

Payment

All deposits taken at time of booking are non-refundable.

 

All amounts stipulated below are excluding Tax, Current Tax Rate: 20%, subject to change without prior notice                  

1% Contract fee is excluded, but will be added automatically to total rental charges (incl. Tax) 
All amounts stipulated below are subject to change without prior notice 
Please check ratesheet for Product Inclusions (all amounts charged to Driver unless included in Rate)

Mandatory Surcharges
  Amount Charge Unit Remarks
Airport 19 % Included in the rates
Railway 10 % Included in the rates
Road Tax     Included in the rates
Eco tax - - -
Winter Fee 2 EUR 2€ per day ; Applicable for check-outs between 1st November and 15th April Mandatory charge included in the rate for these dates.
             
Age Requirements
  Age Car Groups
Minimum Age 18 All car groups except XTMR
- -
- -
- -
- -
Maximum Age - -
  Age Charge per Day Charge per Rental Remarks
Young Driver Charge 25 6   applies to all authorised drivers under 25 years, max 60 EUR
Senior Driver Charge - - - -
             
Licence Requirements
International Driver License required. Driver must hold the valid License for at least one year at time of checkout. (National licences in English or in German are accpeted, also official translation in English or in German are accpeted)
             
Additional Driver
Additional Driver Charge Amount Charge Unit Remarks
Per Driver 6 EUR Per Day max. 60 EUR per additional driver
             
One-Way Rentals
One-Way Type Charge Remarks
Domestic ZERO Domestic One-Ways are available free of charge
International Varies Please Refer to International One-Way table (IOWT)
             
Cross Border Policy
  Charge Remarks
Cross Border
35 EUR for CBF Countries
100 EUR for XBO Countries
Permitted free of charge: Andorra, Belgium, Denmark, Finland, France, Germany, Greece, Netherlands, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, UK
CBF Countries: Croatia, Czech Republic, Hungary, Slovakia, Slovenia
XBO Countries: Bosnia-Herzigovina, Bulgaria, Macedonia, Poland, Serbia, Romania, Greece, Montenegro
Fee applies upon entering the country. CBF or XBO may only be charged one time per rental, even if more than one country is visited. E.g. journey goes to Slovakia and Czech Republic, CBF will only be charged once.
Police reports mandatory for all incidents abroad. Destinations not mentioned are permitted.
             
Delivery & Collection
Delivery & Collection Charge Remarks
Delivery & Collection 15 EUR per route within city limits
1 EUR per KM for DEL & COL outside of city limits
on request only
             
Out of Hours Policy
Out of Hours Charge Remarks
Airport EUR45 -
Downtown EUR45 -
Railway EUR45 -
             
Special Equipment
Equipment Charge per Day Charge per Rental Freesale/Request Status Remarks
Infant Seat CSI (0-12 months) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Baby Seat CSB (1-3 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Toddler Seat CST (4-7 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Booster Seat BST (8-12 years) EUR 9,9 max. 5 days charged Request Replacement Amount: EUR150
Luggage Rack - - - -
Mobile Phone - - - -
Navigation System EUR 8.25 - Request Replacement Amount: EUR150
Push Chair Baby -   - -
Security Life Jacket - - - -
Ski Racks - - - -
Snow Chains - EUR 35 Request Replacement Amount: EUR150
Snow Tyres See winter fee - Freesale -
Portable WIFI - - - -
             
Other Charges and Information
Refuelling charge and policy All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel plus a refuelling surcharge of 25 EUR excl. tax will apply.
Deposit Policy Only credit cards accepted. Deposit is calculated of Rental Amount + 20% + 850 €
Credit cards accepted Visa, Mastercard, Diners Club/Discover, American Express, JCB
Grace Period 29 minutes after 24 hours are up (whole day rental).
Late Return Penalty 1 day rental will be charged for late returns
Chauffeur Drive N/A
Advance Booking 24hrs
Country Restrictions -
Condition of Vehicle Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply, this is dependent of the level of cleaning required.
Roadside Assistance Emergency number are provided upon checkout, based on the car's manufacturer
Fine Admin Fee In the event of traffic fine the driver will be charged an additional admin fee of 24 EUR (not taxable)
Damage Admin Fee In the event of an accident the driver will be charged an additional admin fee of 40 EUR          
Cancelation less than 48h

Cancellations within 48 hours of pick up incur a fee of approx EUR 50.00

No Show In the event of a No Show 95€ will be charged (not taxable)
             
Insurances & Waivers
Type Charge per Day Remarks and Excess Amounts
Collision Damage Waiver CDW Included in the rates For the Excess Amounts please refer to "Excess"
Does not apply for cases excluded by Europcar Austria's General T&C
Theft Waiver THW Included in the rates For the Excess Amounts please refer to "Excess"
Does not apply for cases excluded by Europcar Austria's General T&C
Medium Protection Package Mini / Eco / Compact: 15,68€ per day
Intermediate / Standard (excl. SVMR): 18,98€ per day
Fullsize/Premium: 23,93€ per day
All other: 26,4€ per day
Excess see Excess Sheet; except for cases excluded by Europcar Austria's General T&C
Premium Protection Package Mini / Eco / Compact: 29,70€ per day
Intermediate / Standard (excl. SVMR): 33€ per day
Fullsize/Premium: 37,95€ per day
All other: 40,43€ per day
Excess Zero, including SPAI, including tires & rims protection
Third Party Liability - Maximum coverage of 15.000.000 EUR
Windscreen, Tyres and Rims 6,6€ per day Reduce the excess to zero for damage to windscreen, tyres and rims for extra peace of mind.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Europcar Austria Insurance