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Budget Namibia



Budget Namibia Rental Terms

 

Ancillary & Location Terms
All values are INCLUSIVE of TAX (VAT 15%) and subject to change.
These Ancillary & Location terms apply to the general rate rules for Avis Budget Group retail rates. Policy items (e.g. ‘age ‘policy) are subject to change and may vary slightly depending on location. Avis Budget Group cannot be held responsible for discrepancies against generic information provided here. Kindly refer to the policy pages in the GDS at the time of booking for location specific policies
                 
Retail Rate – General Terms & Conditions
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g. Airport surcharge, VAT and RFR(VLF) are included in all rates (inclusive and exclusive)
                 
Collision Damage Waiver (CDW)
(May also be referred to as LDW)
If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car group Cost per day Excess
(if CDW is included in rate or purchased)
       
  A 95.00 17,500.00        
  B 100.00 23,500.00        
  C 105.00 27,500.00        
  D            
  E 110.00 36,500.00        
  F            
  G 135.00 55,000.00        
  H 140.00 59,500.00        
  I 140.00 61,332.00        
  J            
  K 125.00 42,000.00        
  L            
  M 115.00 38,000.00        
  N 140.00 45,828.00        
  O            
  P 100.00 25,000.00        
               
Excess charge in case of damage If an INCLUSIVE rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Super Collision Damage Waiver (Super CDW)

(In case of damage, the driver can reduce the excess charge by purchasing Super CDW)
In case of damage, the driver can reduce the excess charge by purchasing SUPER CDW. Side Mirrors, Windsreen and Undercarriage including tyres and rims are not covered by this product.

Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess in case of damage
(if SCDW purchased)
       
  A 150.00 4,000.00        
  B 160.00 5,000.00        
  C 170.00 5,500.00        
  D            
  E 175.00 6,500.00        
  F            
  G 215.00 11,000.00        
  H 225.00 12,000.00        
  I 225.00 12,267.00        
  J            
  K 200.00 7,500.00        
  L            
  M 265.00 7,000.00        
  N 225.00 9,166.00        
  O            
  P 185.00 5,000.00        
               
               
               
Super Collision Damage Waiver Plus (Super CDW Plus)

(In case of damage, the driver can reduce the excess charge by purchasing Super CDW Plus)


Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess
(if SCDW / STP purchased)
       
  A N/A N/A        
  B N/A N/A        
  C N/A N/A        
  D N/A N/A        
  E N/A N/A        
  F N/A N/A        
  G N/A N/A        
  H N/A N/A        
  I N/A N/A        
  J N/A N/A        
  K N/A N/A        
  L N/A N/A        
  M N/A N/A        
  N N/A N/A        
  O N/A N/A        
  P N/A N/A        
               
               
               
Theft Protection (TP) If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
     
               
  Car group Cost per day Excess
(if TP is included in rate or purchased)
       
  A 65.00 17,500.00        
  B 65.00 23,500.00        
  C 70.00 27,500.00        
  D            
  E 75.00 36,500.00        
  F            
  G 90.00 55,000.00        
  H 95.00 59,500.00        
  I 95.00 61,332.00        
  J            
  K 85.00 42,000.00        
  L            
  M 85.00 38,000.00        
  N 95.00 45,828.00        
  O            
  P 70.00 25,000.00        
               
Excess charge in case of theft If an INCLUSIVE rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
     
     
Super Theft Protection
(Super TP)
               
  Car group Cost per day Excess in case of theft
(if STP purchased)
       
  A 115.00 4,000.00        
  B 115.00 5,000.00        
  C 125.00 5,500.00        
  D            
  E 135.00 6,500.00        
  F            
  G 160.00 11,000.00        
  H 170.00 12,000.00        
  I 170.00 12,267.00        
  J            
  K 155.00 7,500.00        
  L            
  M 135.00 7,000.00        
  N 170.00 9,166.00        
  O            
  P 150.00 5,000.00        
               
               
Reduction Collision Damage Waiver (RCDW)

(In case of damage, the driver can reduce the excess charge by purchasing RCDW)

Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess
(if SCDW / STP purchased)
       
  A N/A N/A        
  B N/A N/A        
  C N/A N/A        
  D N/A N/A        
  E N/A N/A        
  F N/A N/A        
  G N/A N/A        
  H N/A N/A        
  I N/A N/A        
  J N/A N/A        
  K N/A N/A        
  L N/A N/A        
  M N/A N/A        
  N N/A N/A        
  O N/A N/A        
  P N/A N/A        
               
               
Roadside Assistance: Please confirm you will provide roadside assistance or recovery free of charge Yes
Please specify the restrictions that may apply N/A
Please confirm contact details can be found inside the vehicle Yes
If yes where can these be found? N/A
Is there a possibility for the renter to purchase additional protection if they breakdown because of a non-mechanical problem? Yes
If yes what are the costs and what is included ? ROADSIDE ASSISTANCE IS AVAILABLE AND SOLD AT THE RENTAL COUNTER AT A CHARGE OF NAD 15.00 PER DAY.
Third Party Liability Unlimited? No LIMITED THIRD PARTY LIABILITY. LIMITED COVERAGE OF PASSENGER LIABILITY LOSS BY FIRE ALSO COVERED. THE VALUE OF THE COVER IS LIMITED TO:
MAXIMUM COVERAGE IN CASE OF PERSONAL INJURY NAD 5,000,000.00.
MAXIMUM COVERAGE IN CASE OF DEAT NAD 5,000,000.00.
Contract Fee   Excluded from price returned NAD 87.00 cost per rental
If PAI and SPAI are available in your country please complete the below, if these are not available please skip to the next section
  Included in price returned Excluded from price returned Cost per day including maximum cost Cost per rental
Personal Accident Insurance (PAI)     Yes   NAD 53.00
Super Personal Accident Insurance (SPAI)                
Windscreen Cover (LI) Not available        
Payment Options
Payment Method Accepted: Credit Card Only: yes Debit Card Only: no Credit and Debit Card: no  
Payment Credit & Debit Cards Accepted: ACCEPTED: FULL CREDIT AND FIXED VALUE VOUCHERS, AVIS HONOURED
CREDIT/CHARGE CARDS - AVIS, AMERICAN EXPRESS, DINERS CLUB, VISA
AND MASTERCARD.
DEBIT CARDS AND CASH ARE NOT ACCEPTED
WEB/GEB RENTALS ARE ACCEPTED AS A METHOD OF PAYMENT
Do you accept Cash: No If Yes, what is it used for:
Security Deposit / Pre-authorisation amount:
(This is the amount that is held on a renting customer’s payment card when picking up their vehicle)
 
Age and Driving License Requirements
Minimum Renting Age:
Please confirm minimum age for renting each car group you have on fleet
MIN 18 YEARS OF AGE WITH A VALID UNENDORSED DRIVER'S LICENCE.
Maximum Renting Age:
Please confirm maximum age for renting each car group you have on fleet
Neither maximum renting age restrictions nor senior driver surcharges apply.
Driving License Requirements / Restrictions:
Please confirm whether the renter needs to bring both there driving license and international driving license
VALID LICENCE IN COUNTRY OF RESIDENCE REQUIRED. INTERNATIONAL PERMIT REQUIRED FOR LICENCE'S IN NON-ROMAN ALPHABET.
TO AVOID POSSIBLE COMPLICATIONS WHEN COLLECTING A VEHICLE, WE ADVISE FOREIGN TRAVELLERS TO PROUDCE A LICENCE IN THE SAME COUNTRY AS THEIR PASSPORT.
Please specify how long a renter must have held a valid driving license for: MUST HAVE HELD LICENCE FOR A MIN OF 1 YEAR.
Young Driver Surcharge amount & age applicable for charge: Applicable to international drivers uner 21 years of age per driver at a cost of NAD 330.00 / day.
Young Driver Exceptions via Car Groups: N/A
Additional ID Requirements: Is the same payment card used at booking required when the renter collects their vehicle? Yes  
Does the renter require two payment cards for some vehicles?   N/A
If yes, please specify what car groups:    
As well as a driving license, is there any other ID documentation needed? Yes  
If yes, please specify what is required: PASSPORT
Ancillary Charges
All additional drivers must reach the age driving license and ID requirements
  Included in price returned Excluded from price returned Cost per day Cost per rental If capped, how many days or maximum charge  
Airport Service Charge:   Yes N/A      
Stamp Duty   Yes            
Eco Taxes     Not applicable          
RRF/VRF:
(Road fund fee or Vehicle Licence Fee)
  Yes NAD 87.00      
Winterization Fee:   Yes N/A      
Is this mandatory for a specify period, if so please state when this is:
Fuel Charges (per litre): Please confirm whether a renter will receive a car with a full tank of fuel. Budget vehicles are provided with a full tank of fuel at the start of a rental. At the end of the rental all vehicles will be refuelled by Budget that will be charged to the renter. Fuel will be charged in accordance with the standard government legislation fuel tariff. Even if the vehicle fuel gauge indicates the fuel tank is full, Budget will still refuel the vehicle. This is to ensure that vehicles are filled to capacity.
Please confirm whether there are any fuel products that the customer can purchase at the counter: Yes
  If Yes, what is cost associated with these: N/A
Mileage / Kilometre Restrictions: please confirm that unlimited mileage is included in the price returned at the time of booking, if not please provide details and costs   No Domestic market - mileage restrictions will apply - price per kilometre will vary depending on season / car group rented
South Africa, Namibia and Botswana residents do not qualify for any rate that includes unlimited mileage. International visitors to Southern Africa must present their foreign passport and return airline ticket to qualify for rates with unlimited mileage. Inbound to Namibia - Unlimited
Additional Driver:       NAD 385.00    
Additional Driver – Spouse:       NAD 385.00    
Baby Seat – Less than 12 months old:       NAD 413.00    
Child Seat – 1-4 Years old:       NAD 413.00    
Child Boaster Seat – 5-12 Years Old:       NAD 413.00    
Claim Administration Fee       NAD 743.00 Charged in the event of accident damage/theft: per incident  
Counter product one way fee       NAD 385.00    
Traffic Fine Administration Fee     Charged per traffic fine received   NAD 325.00 per fine  
Snow Chains:     Not available      
Winter Tyres:     Not available      
GPS:     NAD 99.00      
Wi-Fi     Not available      
Luggage Racks:     Not available      
Ski Racks:     Not available      
Hand controls for Disabled Drivers:     Not available      
Delivery & Collection: AUTOMATIC CONFIRMATION DURING OFFICE HOURS WITHIN 25KM RADIUS: NAD 462.00. DELIVERY AND COLLECTION WITHIN 25KM RADIUS OUT OF OFFICE HOURS: NAD 836.00. AFTER HOURS AND ON PUBLIC HOLIDAYS WITHIN A 25KM RADIUS: ON REQUEST NAD 836.00. DELIVERY AND COLLECTION FURTHER THAN 25KM A CHARGE OF NAD 14.00 PER KM FEE APPLIES. DELIVERY AND COLLECTION CHARGES TO OUTLYING AREAS DO APPLY, PLEASE ENQUIRE AT TIME OF RESERVATION. AN OVERDUE COLLECTION FEE OF NAD 715.00 WILL BE CHARGED ON ALL VEHICLES THAT ARE OVERDUE.
Collecting & Returning a Vehicle: please provide specific details where the customer should collect their car from and return to. The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours (Weekdays 08h00 - 17h00)
If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 24 hours. After this time your reserved car may be released and rented to another customer.
Out of Hours Instructions: Out of Office Hours - Collection
It may be possible to collect the vehicle out of office hours. This must be requested at the time of booking. An after -hour check out fee of NAD 473.00 will apply.
We need the following information when you make your booking.
Flight number
Contact telephone number


Out of Office Hours - Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.
Instructions to return your vehicle outside of office hours: vehicle keys must be placed in the key returns box.


 
Any additional charges not specified above: N/A
One Way Rentals
Domestic:
Please confirm if these are available and if so what the cost range is for these
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
WITHIN COUNTRY
THE FOLLOWING ONE WAY FEES APPLY:

WINDHOEK AND ONDANGWA: NAD 3 328.00
WINDHOEK AND WALVIS BAY: NAD 2 662.00
WINDHOEK AND OTJIWARONGO: NAD 1 997.00
WINDHOEK AND SWAKOPMUND: NAD 2 662.00
WINDHOEK AND LUDERITZ: NAD 3328.00
ALL OF THE ABOVE ONEWAY CHARGES ARE INCLUSIVE OF VAT

FOR ALL OTHER ONE WAY RENTALS BETWEEN DISTRICTS, PLEASE ENQUIRE AT TIME OF RESERVATION.

RENTALS TO ORANJEMUND
NO SPECIAL PERMITS AVAILABLE AT THE RENTAL COUNTER.
PERMITS MUST BE ARRANGED IN ADVANCE WITH THE AUTHORITIES INVOLVED BY
THE CUSTOMER THEMSELVES OR THROUGH THE TRAVEL AGENTS AND TOUR OPERATORS
International:
Please confirm if these are available and if so what the cost range is for these.
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
OUTSIDE COUNTRY
SOUTH AFRICA, LESOTHO AND SWAZILAND: NAD 8 250.00
BOTSWANA: NAD 7 150.00

ABOVE CHARGES INCLUSIVE OF VAT

MOZAMBIQUE
NOT ALLOWED

ZIMBABWE
NOT ALLOWED
Cross Border Charges
Will the renter have to complete any additional documentation.  
If yes, please provide a summary and any costs that will apply. Please also confirm how the renting customer should make you aware of any cross border travel NO CROSS BORDER RENTALS ALLOWED TO MALAWI, MOZAMBIQUE, ZAMBIA AND
AND ANGOLA. VEHICLES MAY NOT CROSS THESE BORDERS EVEN IF RETURNING
TO NAMIBIA.

ALL CROSS BORDER RENTALS ARE SUBJECT TO A FEE OF NAD 1 760.00 (INCL VAT)
IN THE EVENT THAT A CUSTOMER TAKES THE VEHICLE ACROSS THE BORDER AND
RETURNS IT TO NAMIBIA THEN THIS FEE WILL APPLY. HOWEVER, IF THE
CUSTOMER TAKES THE VEHICLE ACROSS THE BORDER AND DROPS IT OFF IN A
NEIGHBOURING COUNTRY, THEREFORE, INCURRING ONEWAY FEES, THE CROSS
BORDER FEE IS NOT CHARGED.

SOUTH AFRICA, SWAZILAND, LESOTHO AND BOTSWANA
A LETTER OF AUTHORITY FOR CROSS BORDER RENTALS MUST BE REQUESTED AND
OBTAINED BY THE CUSTOMER AT THE TIME OF COLLECTION OF VEHICLE. IF THIS
IS NOT OBTAINED, AVIS CANNOT BE HELD RESPONSIBLE IF THE CUSTOMER IS
REFUSED ENTRY.
EVERY VEHICLE GOING INTO ONE OF THE ABOVE-MENTIONED COUNTRIES MUST HAVE
A 'NAM' STICKER ON THE BACK OF THE VEHICLE. THE CUSTOMER IS REQUIRED TO
VERIFY THIS BEFORE LEAVING THE AVIS LOCATION.

ZIMBABWE
ON REQUEST AT MANAGEMENT DISCRETION (NAD 8000.00) PRIOR APPLICATION MUST BE MADE 72 HOURS IN ADVANCE AND DATES OF ENTRY INTO AND EXIT FROM ZIMBABWE MUST BE GIVEN. A LETTER OF AUTHORITY FOR CROSS BORDER RENTALS MUST BE REQUESTED AND OBTAINED BY THE CUSTOMER AT THE TIME OF COLLECTION OF VHEICLE. BUDGET CANNOT BE HELD RESPONSIBLE IF THE CUSTOMER IS REFUSED ENTRY WHEN NOT IN POSSESION OF THE LETTER OF AUTHORITY. THE REMARKS FIELD ON THE RESERVATION MUST INDICATE "ZIMBABWE RENTAL". ADDITIONAL CHARGES FOR CROSS BORDER INSURANCE INTO ZIMBABWE WILL APPLY FOR A MIN OF 5 DAYS. CONDITIONS OF CDW AND TLW OF COUNTRY ENTERED WILL APPLY.
Cross Border Charges: ALL CROSS BORDER RENTALS ARE SUBJECT TO A FEE OF NAD 1 760.00 (INCL VAT)
Please specify any restrictions: CONDITIONS OF CDW AND TLW OF COUNTRY ENTERED WILL APPLY.
Please confirm which countries renters can cross into or which countries cannot enter. NO CROSS BORDER RENTALS ALLOWED INTO MALAWI, MOZAMBIQUE, ZAMBIA AND ANGOLA EVEN IF RETURNING TO NAMIBIA.
Please confirm whether the vehicle can be transported by water N/A
Other Important Information
IF VEHICLES ARE TAKEN INTO ZIMBABWE WITHOUT PRIOR NOTICE, THE RENTER WILL BE LIABLE FOR THE FULL COSTS OF ANY ACCIDENT DAMAGE OR THEFT AND ANY THIRD PARTY OR PASSENGER LIABILITY CLAIMS.
FOR RENTALS ORIGINATING IN NAMIBIA AND DRIVEN INTO SOUTH AFRICA,
LESOTHO, SWAZILAND, BOTSWANA AND ZIMBABWE CONDITIONS OF CDW AND TLW OF
THE COUNTRY ENTERED WILL APPLY.

COUNTER PRODUCT LIABILITY CHARGES APPLY FOR SPECIAL EQUIPMENT:
GPS: NAD 2 002.00 PAYABLE BY CHILD SAFETY SEATS: 1 650.00
THE CUSTOMER SHOULD THE UNIT BE LOST, STOLEN OR DAMAGED. IN THE EVENT
IN THE EVENT THAT SUCH LOSS IS NOT COVERED BY INSURERANCE, THE FULL
REPLACEMENT VALUE WILL BE PAYABLE BY THE CUSTOMER OR THE
SPECIFIED RENTAL LIABILITY AMOUNT WILL APPLY.

INSURANCE ONLY COVERS THE GPS UNIT AND NOT THE ACCESSORIES.
ACCESSORIES STOLEN, LOST OR DAMAGED WILL BE BILLED AT COST.

CALL-OUT FEES
A CALL OUT FEE OF NAD605.00 (INCL VAT) AS A RESULT OF CUSTOMER
NEGLIGENCE WILL BE CHARGED WITHIN A 50KM RADIUS ALL HOURS.
STAMP DUTY - NAD 5.00 CHARGED PER RENTAL WHICH IS INCORPORATED INTO A
RENTAL CONTRACT FEE (VRF) OF NAD 87.00 (INCL VAT) APPLICABLE TO ALL
RENTALS.
ADDITIONAL SPARE TYRE
72 HOUR ADVANCE RESERVATION REQUIRED FOR AN ADDITIONAL SPARE TYRE.
NAD 83.00 PER DAY (INCL VAT). A DEPOSIT OF NAD 2 563.00 (INCL VAT) WILL
BE HELD ON THE CUSTOMERS CREDIT CARD.
NOTE THAT THE CUSTOMER WILL BE LIABLE FOR ANY DAMAGE TO THE TYRES,
RIMS AND HUBCAPS.
THERE WILL BE A CHARGE OF NAD 15.00 PER KM (INCL VAT) FOR DELIVERY OF
REPLACEMENT TYRES.
A VALET CHARGE OF NAD 990.00 WILL APPLY PER VEHICLE.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Budget Namibia Rental Terms for travel between 01-Jul-2016 and 31-Dec-2022

 

Ancillary & Location Terms
All values are INCLUSIVE of TAX (VAT 15%) and subject to change.
These Ancillary & Location terms apply to the general rate rules for Avis Budget Group retail rates. Policy items (e.g. ‘age ‘policy) are subject to change and may vary slightly depending on location. Avis Budget Group cannot be held responsible for discrepancies against generic information provided here. Kindly refer to the policy pages in the GDS at the time of booking for location specific policies
                 
Retail Rate – General Terms & Conditions
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g. Airport surcharge, VAT and RFR(VLF) are included in all rates (inclusive and exclusive)
                 
Collision Damage Waiver (CDW)
(May also be referred to as LDW)
If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car group Cost per day Excess
(if CDW is included in rate or purchased)
       
  A 95.00 17,500.00        
  B 100.00 23,500.00        
  C 105.00 27,500.00        
  D            
  E 110.00 36,500.00        
  F            
  G 135.00 55,000.00        
  H 140.00 59,500.00        
  I 140.00 61,332.00        
  J            
  K 125.00 42,000.00        
  L            
  M 115.00 38,000.00        
  N 140.00 45,828.00        
  O            
  P 100.00 25,000.00        
               
Excess charge in case of damage If an INCLUSIVE rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Super Collision Damage Waiver (Super CDW)

(In case of damage, the driver can reduce the excess charge by purchasing Super CDW)
In case of damage, the driver can reduce the excess charge by purchasing SUPER CDW. Side Mirrors, Windsreen and Undercarriage including tyres and rims are not covered by this product.

Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess in case of damage
(if SCDW purchased)
       
  A 150.00 4,000.00        
  B 160.00 5,000.00        
  C 170.00 5,500.00        
  D            
  E 175.00 6,500.00        
  F            
  G 215.00 11,000.00        
  H 225.00 12,000.00        
  I 225.00 12,267.00        
  J            
  K 200.00 7,500.00        
  L            
  M 265.00 7,000.00        
  N 225.00 9,166.00        
  O            
  P 185.00 5,000.00        
               
               
               
Super Collision Damage Waiver Plus (Super CDW Plus)

(In case of damage, the driver can reduce the excess charge by purchasing Super CDW Plus)


Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess
(if SCDW / STP purchased)
       
  A N/A N/A        
  B N/A N/A        
  C N/A N/A        
  D N/A N/A        
  E N/A N/A        
  F N/A N/A        
  G N/A N/A        
  H N/A N/A        
  I N/A N/A        
  J N/A N/A        
  K N/A N/A        
  L N/A N/A        
  M N/A N/A        
  N N/A N/A        
  O N/A N/A        
  P N/A N/A        
               
               
               
Theft Protection (TP) If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
     
               
  Car group Cost per day Excess
(if TP is included in rate or purchased)
       
  A 65.00 17,500.00        
  B 65.00 23,500.00        
  C 70.00 27,500.00        
  D            
  E 75.00 36,500.00        
  F            
  G 90.00 55,000.00        
  H 95.00 59,500.00        
  I 95.00 61,332.00        
  J            
  K 85.00 42,000.00        
  L            
  M 85.00 38,000.00        
  N 95.00 45,828.00        
  O            
  P 70.00 25,000.00        
               
Excess charge in case of theft If an INCLUSIVE rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
     
     
Super Theft Protection
(Super TP)
               
  Car group Cost per day Excess in case of theft
(if STP purchased)
       
  A 115.00 4,000.00        
  B 115.00 5,000.00        
  C 125.00 5,500.00        
  D            
  E 135.00 6,500.00        
  F            
  G 160.00 11,000.00        
  H 170.00 12,000.00        
  I 170.00 12,267.00        
  J            
  K 155.00 7,500.00        
  L            
  M 135.00 7,000.00        
  N 170.00 9,166.00        
  O            
  P 150.00 5,000.00        
               
               
Reduction Collision Damage Waiver (RCDW)

(In case of damage, the driver can reduce the excess charge by purchasing RCDW)

Please refer to adjacent table for costs and reduced excess value
               
  Car group Cost per day Excess
(if SCDW / STP purchased)
       
  A N/A N/A        
  B N/A N/A        
  C N/A N/A        
  D N/A N/A        
  E N/A N/A        
  F N/A N/A        
  G N/A N/A        
  H N/A N/A        
  I N/A N/A        
  J N/A N/A        
  K N/A N/A        
  L N/A N/A        
  M N/A N/A        
  N N/A N/A        
  O N/A N/A        
  P N/A N/A        
               
               
Roadside Assistance: Please confirm you will provide roadside assistance or recovery free of charge Yes
Please specify the restrictions that may apply N/A
Please confirm contact details can be found inside the vehicle Yes
If yes where can these be found? N/A
Is there a possibility for the renter to purchase additional protection if they breakdown because of a non-mechanical problem? Yes
If yes what are the costs and what is included ? ROADSIDE ASSISTANCE IS AVAILABLE AND SOLD AT THE RENTAL COUNTER AT A CHARGE OF NAD 15.00 PER DAY.
Third Party Liability Unlimited? No LIMITED THIRD PARTY LIABILITY. LIMITED COVERAGE OF PASSENGER LIABILITY LOSS BY FIRE ALSO COVERED. THE VALUE OF THE COVER IS LIMITED TO:
MAXIMUM COVERAGE IN CASE OF PERSONAL INJURY NAD 5,000,000.00.
MAXIMUM COVERAGE IN CASE OF DEAT NAD 5,000,000.00.
Contract Fee   Excluded from price returned NAD 87.00 cost per rental
If PAI and SPAI are available in your country please complete the below, if these are not available please skip to the next section
  Included in price returned Excluded from price returned Cost per day including maximum cost Cost per rental
Personal Accident Insurance (PAI)     Yes   NAD 53.00
Super Personal Accident Insurance (SPAI)                
Windscreen Cover (LI) Not available        
Payment Options
Payment Method Accepted: Credit Card Only: yes Debit Card Only: no Credit and Debit Card: no  
Payment Credit & Debit Cards Accepted: ACCEPTED: FULL CREDIT AND FIXED VALUE VOUCHERS, AVIS HONOURED
CREDIT/CHARGE CARDS - AVIS, AMERICAN EXPRESS, DINERS CLUB, VISA
AND MASTERCARD.
DEBIT CARDS AND CASH ARE NOT ACCEPTED
WEB/GEB RENTALS ARE ACCEPTED AS A METHOD OF PAYMENT
Do you accept Cash: No If Yes, what is it used for:
Security Deposit / Pre-authorisation amount:
(This is the amount that is held on a renting customer’s payment card when picking up their vehicle)
 
Age and Driving License Requirements
Minimum Renting Age:
Please confirm minimum age for renting each car group you have on fleet
MIN 18 YEARS OF AGE WITH A VALID UNENDORSED DRIVER'S LICENCE.
Maximum Renting Age:
Please confirm maximum age for renting each car group you have on fleet
Neither maximum renting age restrictions nor senior driver surcharges apply.
Driving License Requirements / Restrictions:
Please confirm whether the renter needs to bring both there driving license and international driving license
VALID LICENCE IN COUNTRY OF RESIDENCE REQUIRED. INTERNATIONAL PERMIT REQUIRED FOR LICENCE'S IN NON-ROMAN ALPHABET.
TO AVOID POSSIBLE COMPLICATIONS WHEN COLLECTING A VEHICLE, WE ADVISE FOREIGN TRAVELLERS TO PROUDCE A LICENCE IN THE SAME COUNTRY AS THEIR PASSPORT.
Please specify how long a renter must have held a valid driving license for: MUST HAVE HELD LICENCE FOR A MIN OF 1 YEAR.
Young Driver Surcharge amount & age applicable for charge: Applicable to international drivers uner 21 years of age per driver at a cost of NAD 330.00 / day.
Young Driver Exceptions via Car Groups: N/A
Additional ID Requirements: Is the same payment card used at booking required when the renter collects their vehicle? Yes  
Does the renter require two payment cards for some vehicles?   N/A
If yes, please specify what car groups:    
As well as a driving license, is there any other ID documentation needed? Yes  
If yes, please specify what is required: PASSPORT
Ancillary Charges
All additional drivers must reach the age driving license and ID requirements
  Included in price returned Excluded from price returned Cost per day Cost per rental If capped, how many days or maximum charge  
Airport Service Charge:   Yes N/A      
Stamp Duty   Yes            
Eco Taxes     Not applicable          
RRF/VRF:
(Road fund fee or Vehicle Licence Fee)
  Yes NAD 87.00      
Winterization Fee:   Yes N/A      
Is this mandatory for a specify period, if so please state when this is:
Fuel Charges (per litre): Please confirm whether a renter will receive a car with a full tank of fuel. Budget vehicles are provided with a full tank of fuel at the start of a rental. At the end of the rental all vehicles will be refuelled by Budget that will be charged to the renter. Fuel will be charged in accordance with the standard government legislation fuel tariff. Even if the vehicle fuel gauge indicates the fuel tank is full, Budget will still refuel the vehicle. This is to ensure that vehicles are filled to capacity.
Please confirm whether there are any fuel products that the customer can purchase at the counter: Yes
  If Yes, what is cost associated with these: N/A
Mileage / Kilometre Restrictions: please confirm that unlimited mileage is included in the price returned at the time of booking, if not please provide details and costs   No Domestic market - mileage restrictions will apply - price per kilometre will vary depending on season / car group rented
South Africa, Namibia and Botswana residents do not qualify for any rate that includes unlimited mileage. International visitors to Southern Africa must present their foreign passport and return airline ticket to qualify for rates with unlimited mileage. Inbound to Namibia - Unlimited
Additional Driver:       NAD 385.00    
Additional Driver – Spouse:       NAD 385.00    
Baby Seat – Less than 12 months old:       NAD 413.00    
Child Seat – 1-4 Years old:       NAD 413.00    
Child Boaster Seat – 5-12 Years Old:       NAD 413.00    
Claim Administration Fee       NAD 743.00 Charged in the event of accident damage/theft: per incident  
Counter product one way fee       NAD 385.00    
Traffic Fine Administration Fee     Charged per traffic fine received   NAD 325.00 per fine  
Snow Chains:     Not available      
Winter Tyres:     Not available      
GPS:     NAD 99.00      
Wi-Fi     Not available      
Luggage Racks:     Not available      
Ski Racks:     Not available      
Hand controls for Disabled Drivers:     Not available      
Delivery & Collection: AUTOMATIC CONFIRMATION DURING OFFICE HOURS WITHIN 25KM RADIUS: NAD 462.00. DELIVERY AND COLLECTION WITHIN 25KM RADIUS OUT OF OFFICE HOURS: NAD 836.00. AFTER HOURS AND ON PUBLIC HOLIDAYS WITHIN A 25KM RADIUS: ON REQUEST NAD 836.00. DELIVERY AND COLLECTION FURTHER THAN 25KM A CHARGE OF NAD 14.00 PER KM FEE APPLIES. DELIVERY AND COLLECTION CHARGES TO OUTLYING AREAS DO APPLY, PLEASE ENQUIRE AT TIME OF RESERVATION. AN OVERDUE COLLECTION FEE OF NAD 715.00 WILL BE CHARGED ON ALL VEHICLES THAT ARE OVERDUE.
Collecting & Returning a Vehicle: please provide specific details where the customer should collect their car from and return to. The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours (Weekdays 08h00 - 17h00)
If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 24 hours. After this time your reserved car may be released and rented to another customer.
Out of Hours Instructions: Out of Office Hours - Collection
It may be possible to collect the vehicle out of office hours. This must be requested at the time of booking. An after -hour check out fee of NAD 473.00 will apply.
We need the following information when you make your booking.
Flight number
Contact telephone number


Out of Office Hours - Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.
Instructions to return your vehicle outside of office hours: vehicle keys must be placed in the key returns box.


 
Any additional charges not specified above: N/A
One Way Rentals
Domestic:
Please confirm if these are available and if so what the cost range is for these
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
WITHIN COUNTRY
THE FOLLOWING ONE WAY FEES APPLY:

WINDHOEK AND ONDANGWA: NAD 3 328.00
WINDHOEK AND WALVIS BAY: NAD 2 662.00
WINDHOEK AND OTJIWARONGO: NAD 1 997.00
WINDHOEK AND SWAKOPMUND: NAD 2 662.00
WINDHOEK AND LUDERITZ: NAD 3328.00
ALL OF THE ABOVE ONEWAY CHARGES ARE INCLUSIVE OF VAT

FOR ALL OTHER ONE WAY RENTALS BETWEEN DISTRICTS, PLEASE ENQUIRE AT TIME OF RESERVATION.

RENTALS TO ORANJEMUND
NO SPECIAL PERMITS AVAILABLE AT THE RENTAL COUNTER.
PERMITS MUST BE ARRANGED IN ADVANCE WITH THE AUTHORITIES INVOLVED BY
THE CUSTOMER THEMSELVES OR THROUGH THE TRAVEL AGENTS AND TOUR OPERATORS
International:
Please confirm if these are available and if so what the cost range is for these.
If permitted one way fee must be included in the price returned to the renting customer this must not be charged at the counter please ensure the wizard database reflects the applicable charges
OUTSIDE COUNTRY
SOUTH AFRICA, LESOTHO AND SWAZILAND: NAD 8 250.00
BOTSWANA: NAD 7 150.00

ABOVE CHARGES INCLUSIVE OF VAT

MOZAMBIQUE
NOT ALLOWED

ZIMBABWE
NOT ALLOWED
Cross Border Charges
Will the renter have to complete any additional documentation.  
If yes, please provide a summary and any costs that will apply. Please also confirm how the renting customer should make you aware of any cross border travel NO CROSS BORDER RENTALS ALLOWED TO MALAWI, MOZAMBIQUE, ZAMBIA AND
AND ANGOLA. VEHICLES MAY NOT CROSS THESE BORDERS EVEN IF RETURNING
TO NAMIBIA.

ALL CROSS BORDER RENTALS ARE SUBJECT TO A FEE OF NAD 1 760.00 (INCL VAT)
IN THE EVENT THAT A CUSTOMER TAKES THE VEHICLE ACROSS THE BORDER AND
RETURNS IT TO NAMIBIA THEN THIS FEE WILL APPLY. HOWEVER, IF THE
CUSTOMER TAKES THE VEHICLE ACROSS THE BORDER AND DROPS IT OFF IN A
NEIGHBOURING COUNTRY, THEREFORE, INCURRING ONEWAY FEES, THE CROSS
BORDER FEE IS NOT CHARGED.

SOUTH AFRICA, SWAZILAND, LESOTHO AND BOTSWANA
A LETTER OF AUTHORITY FOR CROSS BORDER RENTALS MUST BE REQUESTED AND
OBTAINED BY THE CUSTOMER AT THE TIME OF COLLECTION OF VEHICLE. IF THIS
IS NOT OBTAINED, AVIS CANNOT BE HELD RESPONSIBLE IF THE CUSTOMER IS
REFUSED ENTRY.
EVERY VEHICLE GOING INTO ONE OF THE ABOVE-MENTIONED COUNTRIES MUST HAVE
A 'NAM' STICKER ON THE BACK OF THE VEHICLE. THE CUSTOMER IS REQUIRED TO
VERIFY THIS BEFORE LEAVING THE AVIS LOCATION.

ZIMBABWE
ON REQUEST AT MANAGEMENT DISCRETION (NAD 8000.00) PRIOR APPLICATION MUST BE MADE 72 HOURS IN ADVANCE AND DATES OF ENTRY INTO AND EXIT FROM ZIMBABWE MUST BE GIVEN. A LETTER OF AUTHORITY FOR CROSS BORDER RENTALS MUST BE REQUESTED AND OBTAINED BY THE CUSTOMER AT THE TIME OF COLLECTION OF VHEICLE. BUDGET CANNOT BE HELD RESPONSIBLE IF THE CUSTOMER IS REFUSED ENTRY WHEN NOT IN POSSESION OF THE LETTER OF AUTHORITY. THE REMARKS FIELD ON THE RESERVATION MUST INDICATE "ZIMBABWE RENTAL". ADDITIONAL CHARGES FOR CROSS BORDER INSURANCE INTO ZIMBABWE WILL APPLY FOR A MIN OF 5 DAYS. CONDITIONS OF CDW AND TLW OF COUNTRY ENTERED WILL APPLY.
Cross Border Charges: ALL CROSS BORDER RENTALS ARE SUBJECT TO A FEE OF NAD 1 760.00 (INCL VAT)
Please specify any restrictions: CONDITIONS OF CDW AND TLW OF COUNTRY ENTERED WILL APPLY.
Please confirm which countries renters can cross into or which countries cannot enter. NO CROSS BORDER RENTALS ALLOWED INTO MALAWI, MOZAMBIQUE, ZAMBIA AND ANGOLA EVEN IF RETURNING TO NAMIBIA.
Please confirm whether the vehicle can be transported by water N/A
Other Important Information
IF VEHICLES ARE TAKEN INTO ZIMBABWE WITHOUT PRIOR NOTICE, THE RENTER WILL BE LIABLE FOR THE FULL COSTS OF ANY ACCIDENT DAMAGE OR THEFT AND ANY THIRD PARTY OR PASSENGER LIABILITY CLAIMS.
FOR RENTALS ORIGINATING IN NAMIBIA AND DRIVEN INTO SOUTH AFRICA,
LESOTHO, SWAZILAND, BOTSWANA AND ZIMBABWE CONDITIONS OF CDW AND TLW OF
THE COUNTRY ENTERED WILL APPLY.

COUNTER PRODUCT LIABILITY CHARGES APPLY FOR SPECIAL EQUIPMENT:
GPS: NAD 2 002.00 PAYABLE BY CHILD SAFETY SEATS: 1 650.00
THE CUSTOMER SHOULD THE UNIT BE LOST, STOLEN OR DAMAGED. IN THE EVENT
IN THE EVENT THAT SUCH LOSS IS NOT COVERED BY INSURERANCE, THE FULL
REPLACEMENT VALUE WILL BE PAYABLE BY THE CUSTOMER OR THE
SPECIFIED RENTAL LIABILITY AMOUNT WILL APPLY.

INSURANCE ONLY COVERS THE GPS UNIT AND NOT THE ACCESSORIES.
ACCESSORIES STOLEN, LOST OR DAMAGED WILL BE BILLED AT COST.

CALL-OUT FEES
A CALL OUT FEE OF NAD605.00 (INCL VAT) AS A RESULT OF CUSTOMER
NEGLIGENCE WILL BE CHARGED WITHIN A 50KM RADIUS ALL HOURS.
STAMP DUTY - NAD 5.00 CHARGED PER RENTAL WHICH IS INCORPORATED INTO A
RENTAL CONTRACT FEE (VRF) OF NAD 87.00 (INCL VAT) APPLICABLE TO ALL
RENTALS.
ADDITIONAL SPARE TYRE
72 HOUR ADVANCE RESERVATION REQUIRED FOR AN ADDITIONAL SPARE TYRE.
NAD 83.00 PER DAY (INCL VAT). A DEPOSIT OF NAD 2 563.00 (INCL VAT) WILL
BE HELD ON THE CUSTOMERS CREDIT CARD.
NOTE THAT THE CUSTOMER WILL BE LIABLE FOR ANY DAMAGE TO THE TYRES,
RIMS AND HUBCAPS.
THERE WILL BE A CHARGE OF NAD 15.00 PER KM (INCL VAT) FOR DELIVERY OF
REPLACEMENT TYRES.
A VALET CHARGE OF NAD 990.00 WILL APPLY PER VEHICLE.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Budget Namibia Insurance