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Budget Israel



Budget Israel Rental Terms

COUNTRY: ISRAEL
CURRENCY: US DOLLARS
VAT / TAX RATE

V.A.T should be added to all rental charges. Only tourists entering Israel with a Tourist Visa B2 or B3 are exempt from paying the * VAT
Clients holding Israeli Passport including those with dual citizenship are subject to pay * V.A.T unless their passport shows it was stamped with tourist Visa B2 or B3.

 

All values stated are EXCLUSIVE of TAX (VAT) and subject to change
                     
These Terms and Conditions apply to the general rate rules for Budget retail rates.
Policy items (e.g. ‘age’ policy) are subject to change and may vary slightly depending on location. Budget cannot be held responsible for discrepancies against the generic information provided here. Kindly refer to the Policy pages in the GDS at time of booking for location-specific policies
                     
RETAIL RATE - GENERAL TERMS & CONDITIONS
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g.: airport surcharge and RFR (VLF) are included in all rates (inclusive and exclusive)
Collision Damage Waiver (CDW) If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car Group Cost per day Excess
(if CDW included in rate or purchased)
       
  A 12.00 550.00        
  B 12.00 550.00        
  C 12.00 550.00        
  D 12.00 550.00        
  E 14.00 550.00     (All costs are quoted in USD and exclude tax)  
  F 14.00 650.00        
  G 17.00 650.00        
  I 17.00 650.00        
  H 17.00 750.00        
  J car is N/A N/A        
  K 19.00 850.00        
  L 19.00 850.00        
  M 26.00 850.00        
  N car is N/A N/A        
  O 22.00 1,350.00        
  P 18.00 750.00        
Excess charge in case of damage If an inclusive rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Theft Protection (TP) If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
  Car Group Cost per day Excess
(if TP included in rate or purchased)
       
  A 4.00 550.00        
  B 4.00 550.00        
  C 4.00 550.00        
  D 4.00 550.00        
  E 5.00 550.00        
  F 5.00 650.00     (All costs are quoted in USD and exclude tax)  
  G 5.00 650.00        
  I 5.00 650.00        
  H 8.00 750.00        
  J 13.00 N/A        
  K 9.00 850.00        
  L 10.00 850.00        
  M 10.00 850.00        
  N car is N/A N/A        
  O 12.00 1,350.00        
  P 9.00 750.00        
               
Excess charge in case of theft If an inclusive rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
Super Collision Damage Waiver (Super CDW) and Super Theft Protection (STP)

(In case of damage or theft, the driver can reduce the excess charge by purchasing Super CDW and Super TP)

Please refer to adjacent table for costs and reduced excess value
               
  Car Group Cost per day
(dependant on length of rental)
Excess        
  A 5.00 - 17.00 0.00        
  B 5.00 - 17.00 0.00        
  C 5.00 - 17.00 0.00        
  D 6.00 - 18.00 0.00        
  E 8.00 - 18.00 0.00        
  F 8.00 - 20.00 0.00     (All costs are quoted in USD and exclude tax)  
  G 8.00 - 20.00 0.00        
  I 8.00 - 20.00 0.00        
  H 8.00 - 20.00 0.00        
  J N/A N/A        
  K 9.00 - 22.00 0.00        
  L 9.00 - 22.00 0.00        
  M 8.00 - 21.00 0.00        
  N N/A N/A        
  O 38.00 0.00        
  P 8.00 - 20.00 0.00        
Insurance T&C Collision Damage Waiver (CDW) and Theft Protection (TP) are mandatory, unless customer is paying with a major Credit Card known to provide such coverage benefits for rented vehicles that are VALID IN ISRAEL. The Credit Card coverage policy is subject to change without prior notice by the Credit Card company. If CDW and TP are declined it is MANDATORY to purchase Third Party Liability coverage at the counter. 3PL Third party Liability is not covered by rates.
                     
Third Party Liability (TPL)

(IThird Party Liability covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.)

Please refer to adjacent table for costs and reduced excess value
               
  Car Group Cost per day Excess
(if TP included in rate or purchased)
       
  A 13.00 550.00        
  B 13.00 550.00        
  C 13.00 550.00        
  D 14.00 550.00        
  E 14.00 550.00        
  F 14.00 650.00     (All costs are quoted in USD and exclude tax)  
  G 16.00 650.00        
  I 16.00 650.00        
  H 16.00 750.00        
  J car is N/A N/A        
  K 23.00 850.00        
  L 24.00 850.00        
  M N/A 850.00        
  N N/A N/A        
  O N/A 1,350.00        
  P 18.00 750.00        
If an inclusive rate or TPL is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate TPL must be purchased at the counter
 
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Personal Insurance (PAI) Not available          
Third Party Liability unlimited?
(Covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.)
    Maximum coverage in case of damage to property is 350,000.00 ILS
Maximum coverage in case of personal injury is unlimited and will be decided by a court
Maximum coverage in case of death is unlimited and will be decided by a court
Deposit Requirements   Cash may be used for the payment of rental charges only.
Cash may not be used for the deposit.
Payment by debit card is not accepted.
AGE and DRIVING LICENCE REQUIREMENTS
Minimum Renting Age You must be at least 21 years old to rent at this location. If you are between 21 and 23 years old you must pay a young driver surcharge of USD 15.00 per day. If you are between 21-23 years old, you may only rent car groups A, B, C, D and E. You must be at least 23 years old to rent car groups F, G & H . Car groups P and K & L , at least 25 years old and to rent car groups M ; O you have to be at least 28 years .
Maximum Renting Age  
Driving Licence Restrictions Each driver must show photographic proof of identity and their passport at the start of the rental. All drivers must present a full and valid driving licence which has been held for at least 2 years. The licence must be valid for use in the renting country.
If your licence was issued outside the European Community you must provide an International Driving Licence or a driving licence written in Roman alphabet.
          Cancellation & No Show Fees        
    No show Fee If you do not collect the vehicle a "No Show" charge of US$ 100.00 will apply. This apply to car groups P;K;L;M&O during High Season only. (10/7-25/8/2016 ; 20/12-5/1/17 ; 30/3-17/4/17 ; 10/7-25/8/17)
    Cancellation Fee Customer may cancel up to 3 days prior to pick up date wihtout any cancellation fee. For cancellations of rentals with less than 3 days notice a $50 "cancellation fee" will be charged. This apply to car groups P;K;L;M&O during High Season only. (10/7-25/8/2016 ; 20/12-5/1/17 ; 30/3-17/4/17 ; 10/7-25/8/17)
MANDATORY CHARGES
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Airport Service Charge         39.50  
RRF / VRF (Road Fund Fee or Vehicle Licence Fee)          
Eco Taxes No charges apply
Fuel Charges (per litre) Vehicles are supplied with a full tank of fuel at the start of the rental. To avoid refuelling charges please return the car with a full tank of fuel.
If the fuel tank is not full we will fill the tank and charge you for the fuel. Fuel is charged according to the Lessor’s tariff.
Mileage / kilometre restrictions 1&2 rental days are limited to 250 Km per day, 3+ day rentals include unlimited mileage.
Additional mileage charges (in US$ are as follows:-
A MCMR 0.23
B ECMR 0.23
C EDMR 0.23
D EDAR 0.23
E CCAR 0.39
F CDAR 0.42
G ICAR 0.42
H SXAR 0.45
K IVAR 0.50
L PVAR 0.50
M FVMR 0.50
P SDAR 0.50
ANCILLARY CHARGES
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Additional Driver       USD 3.00    
Additional Driver - Spouse       USD 3.00    
Baby Seat less than 12 month           USD 5.00    
Child Seat 1-4 years old                
Child booster Seat 5 - 12 Years           USD 4.00    
Snow Chains Not available              
Winter Tyres Not available        
Mobile Phones AVAILABLE INCLUDING NAVIGATION SYSTEM ; INTERNET 4gb Free call in IL + to 31 countries         $15    
GPS Not available         € 0.00    
Luggage Racks Not available              
Ski Racks Not available              
Hand Controls for Disabled Drivers Not available              
Delivery & Collection This service is available on request and at the cost of US$ 30 within city limits, subject to station's prior approval.
For delivery and collection outside city limits a charge will apply depending on the distance from the Budget renting location. Please contact the Budget rental location to arrange and for cost details.
     
Collecting and Returning Your Vehicle The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours
If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 2 hours. After this time your reserved car may be released and rented to another customer.

Out of Office Hours – Collection
Unfortunately it is not possible for our Budget location to remain open beyond office opening hours.

Out of Office Hours – Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request and receive confirmation of this at the time of booking. There is no charge for this service.

 
ONE WAY RENTALS
Domestic: One way rentals are available at no additional charge to all locations in Israel except Eilat.
One Way to / from Eilat. Minimum rental period without drop off charge is 6 consecutive days.
Rentals less than 6 consecutive days: O/W fee for groups A, B, C, D, E, F ,G & H: US$100, for special vehicles groups P,K,L, M : US$280, groups O - US$300 .
The return location must be in the same country.
International: Not available              
CROSS BORDER CHARGES
Not permitted
OTHER IMPORTANT INFORMATION
All reservations for vans and special vehicles must be booked with credit card details.

Customers with a tourist visa B2; B3; B4 are exempt of paying VAT. For further information please contact the office directly.


 

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Budget Israel Rental Terms for travel between 01-Jul-2016 and 31-Dec-2021

COUNTRY: ISRAEL
CURRENCY: US DOLLARS
VAT / TAX RATE

V.A.T should be added to all rental charges. Only tourists entering Israel with a Tourist Visa B2 or B3 are exempt from paying the * VAT
Clients holding Israeli Passport including those with dual citizenship are subject to pay * V.A.T unless their passport shows it was stamped with tourist Visa B2 or B3.

 

All values stated are EXCLUSIVE of TAX (VAT) and subject to change
                     
These Terms and Conditions apply to the general rate rules for Budget retail rates.
Policy items (e.g. ‘age’ policy) are subject to change and may vary slightly depending on location. Budget cannot be held responsible for discrepancies against the generic information provided here. Kindly refer to the Policy pages in the GDS at time of booking for location-specific policies
                     
RETAIL RATE - GENERAL TERMS & CONDITIONS
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g.: airport surcharge and RFR (VLF) are included in all rates (inclusive and exclusive)
Collision Damage Waiver (CDW) If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car Group Cost per day Excess
(if CDW included in rate or purchased)
       
  A 12.00 550.00        
  B 12.00 550.00        
  C 12.00 550.00        
  D 12.00 550.00        
  E 14.00 550.00     (All costs are quoted in USD and exclude tax)  
  F 14.00 650.00        
  G 17.00 650.00        
  I 17.00 650.00        
  H 17.00 750.00        
  J car is N/A N/A        
  K 19.00 850.00        
  L 19.00 850.00        
  M 26.00 850.00        
  N car is N/A N/A        
  O 22.00 1,350.00        
  P 18.00 750.00        
Excess charge in case of damage If an inclusive rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Theft Protection (TP) If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
  Car Group Cost per day Excess
(if TP included in rate or purchased)
       
  A 4.00 550.00        
  B 4.00 550.00        
  C 4.00 550.00        
  D 4.00 550.00        
  E 5.00 550.00        
  F 5.00 650.00     (All costs are quoted in USD and exclude tax)  
  G 5.00 650.00        
  I 5.00 650.00        
  H 8.00 750.00        
  J 13.00 N/A        
  K 9.00 850.00        
  L 10.00 850.00        
  M 10.00 850.00        
  N car is N/A N/A        
  O 12.00 1,350.00        
  P 9.00 750.00        
               
Excess charge in case of theft If an inclusive rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
Super Collision Damage Waiver (Super CDW) and Super Theft Protection (STP)

(In case of damage or theft, the driver can reduce the excess charge by purchasing Super CDW and Super TP)

Please refer to adjacent table for costs and reduced excess value
               
  Car Group Cost per day
(dependant on length of rental)
Excess        
  A 5.00 - 17.00 0.00        
  B 5.00 - 17.00 0.00        
  C 5.00 - 17.00 0.00        
  D 6.00 - 18.00 0.00        
  E 8.00 - 18.00 0.00        
  F 8.00 - 20.00 0.00     (All costs are quoted in USD and exclude tax)  
  G 8.00 - 20.00 0.00        
  I 8.00 - 20.00 0.00        
  H 8.00 - 20.00 0.00        
  J N/A N/A        
  K 9.00 - 22.00 0.00        
  L 9.00 - 22.00 0.00        
  M 8.00 - 21.00 0.00        
  N N/A N/A        
  O 38.00 0.00        
  P 8.00 - 20.00 0.00        
Insurance T&C Collision Damage Waiver (CDW) and Theft Protection (TP) are mandatory, unless customer is paying with a major Credit Card known to provide such coverage benefits for rented vehicles that are VALID IN ISRAEL. The Credit Card coverage policy is subject to change without prior notice by the Credit Card company. If CDW and TP are declined it is MANDATORY to purchase Third Party Liability coverage at the counter. 3PL Third party Liability is not covered by rates.
                     
Third Party Liability (TPL)

(IThird Party Liability covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.)

Please refer to adjacent table for costs and reduced excess value
               
  Car Group Cost per day Excess
(if TP included in rate or purchased)
       
  A 13.00 550.00        
  B 13.00 550.00        
  C 13.00 550.00        
  D 14.00 550.00        
  E 14.00 550.00        
  F 14.00 650.00     (All costs are quoted in USD and exclude tax)  
  G 16.00 650.00        
  I 16.00 650.00        
  H 16.00 750.00        
  J car is N/A N/A        
  K 23.00 850.00        
  L 24.00 850.00        
  M N/A 850.00        
  N N/A N/A        
  O N/A 1,350.00        
  P 18.00 750.00        
If an inclusive rate or TPL is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate TPL must be purchased at the counter
 
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Personal Insurance (PAI) Not available          
Third Party Liability unlimited?
(Covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.)
    Maximum coverage in case of damage to property is 350,000.00 ILS
Maximum coverage in case of personal injury is unlimited and will be decided by a court
Maximum coverage in case of death is unlimited and will be decided by a court
Deposit Requirements   Cash may be used for the payment of rental charges only.
Cash may not be used for the deposit.
Payment by debit card is not accepted.
AGE and DRIVING LICENCE REQUIREMENTS
Minimum Renting Age You must be at least 21 years old to rent at this location. If you are between 21 and 23 years old you must pay a young driver surcharge of USD 15.00 per day. If you are between 21-23 years old, you may only rent car groups A, B, C, D and E. You must be at least 23 years old to rent car groups F, G & H . Car groups P and K & L , at least 25 years old and to rent car groups M ; O you have to be at least 28 years .
Maximum Renting Age  
Driving Licence Restrictions Each driver must show photographic proof of identity and their passport at the start of the rental. All drivers must present a full and valid driving licence which has been held for at least 2 years. The licence must be valid for use in the renting country.
If your licence was issued outside the European Community you must provide an International Driving Licence or a driving licence written in Roman alphabet.
          Cancellation & No Show Fees        
    No show Fee If you do not collect the vehicle a "No Show" charge of US$ 100.00 will apply. This apply to car groups P;K;L;M&O during High Season only. (10/7-25/8/2016 ; 20/12-5/1/17 ; 30/3-17/4/17 ; 10/7-25/8/17)
    Cancellation Fee Customer may cancel up to 3 days prior to pick up date wihtout any cancellation fee. For cancellations of rentals with less than 3 days notice a $50 "cancellation fee" will be charged. This apply to car groups P;K;L;M&O during High Season only. (10/7-25/8/2016 ; 20/12-5/1/17 ; 30/3-17/4/17 ; 10/7-25/8/17)
MANDATORY CHARGES
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Airport Service Charge         39.50  
RRF / VRF (Road Fund Fee or Vehicle Licence Fee)          
Eco Taxes No charges apply
Fuel Charges (per litre) Vehicles are supplied with a full tank of fuel at the start of the rental. To avoid refuelling charges please return the car with a full tank of fuel.
If the fuel tank is not full we will fill the tank and charge you for the fuel. Fuel is charged according to the Lessor’s tariff.
Mileage / kilometre restrictions 1&2 rental days are limited to 250 Km per day, 3+ day rentals include unlimited mileage.
Additional mileage charges (in US$ are as follows:-
A MCMR 0.23
B ECMR 0.23
C EDMR 0.23
D EDAR 0.23
E CCAR 0.39
F CDAR 0.42
G ICAR 0.42
H SXAR 0.45
K IVAR 0.50
L PVAR 0.50
M FVMR 0.50
P SDAR 0.50
ANCILLARY CHARGES
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Additional Driver       USD 3.00    
Additional Driver - Spouse       USD 3.00    
Baby Seat less than 12 month           USD 5.00    
Child Seat 1-4 years old                
Child booster Seat 5 - 12 Years           USD 4.00    
Snow Chains Not available              
Winter Tyres Not available        
Mobile Phones AVAILABLE INCLUDING NAVIGATION SYSTEM ; INTERNET 4gb Free call in IL + to 31 countries         $15    
GPS Not available         € 0.00    
Luggage Racks Not available              
Ski Racks Not available              
Hand Controls for Disabled Drivers Not available              
Delivery & Collection This service is available on request and at the cost of US$ 30 within city limits, subject to station's prior approval.
For delivery and collection outside city limits a charge will apply depending on the distance from the Budget renting location. Please contact the Budget rental location to arrange and for cost details.
     
Collecting and Returning Your Vehicle The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours
If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 2 hours. After this time your reserved car may be released and rented to another customer.

Out of Office Hours – Collection
Unfortunately it is not possible for our Budget location to remain open beyond office opening hours.

Out of Office Hours – Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request and receive confirmation of this at the time of booking. There is no charge for this service.

 
ONE WAY RENTALS
Domestic: One way rentals are available at no additional charge to all locations in Israel except Eilat.
One Way to / from Eilat. Minimum rental period without drop off charge is 6 consecutive days.
Rentals less than 6 consecutive days: O/W fee for groups A, B, C, D, E, F ,G & H: US$100, for special vehicles groups P,K,L, M : US$280, groups O - US$300 .
The return location must be in the same country.
International: Not available              
CROSS BORDER CHARGES
Not permitted
OTHER IMPORTANT INFORMATION
All reservations for vans and special vehicles must be booked with credit card details.

Customers with a tourist visa B2; B3; B4 are exempt of paying VAT. For further information please contact the office directly.


 

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


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